Returns & Exchanges
At Nirvana Official Store, we want you to be completely satisfied with your purchase. If your apparel doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the original packing slip is included inside the box.
- 4.Receive Refund or Exchange
After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.